Subscriber Agreement

Subscriber Agreement for 9MSLive

Last Updated: 21st September 2024

Welcome to 9MSLive, a subsidiary of 9MS Technologies. This Subscriber Agreement governs your access to and use of the 9MSLive Over-the-Top (OTT) platform, which is powered by PlayBoxTV. By subscribing to or using our services, you agree to comply with this Agreement. Please read it carefully.

1. Acceptance of Terms

By creating an account, subscribing, or using the services of 9MSLive, you accept and agree to be bound by this Subscriber Agreement, along with our Privacy Policy. If you do not agree to these terms, you must not access or use our services.

2. Eligibility

You must be at least 18 years old and reside in India to subscribe to and use the services provided by 9MSLive. By subscribing, you represent that you meet these eligibility criteria.

3. Subscription Services

a. Service Offerings

9MSLive offers access to a variety of OTT content, including movies, TV shows, and live channels, through various subscription packages. The specific content and features available to you may depend on the subscription package you choose.

b. Subscription Plans

We offer multiple subscription plans that may vary in price, content offerings, and duration. You can review the details of each plan on our website or mobile app. Subscriptions are generally offered on a monthly or annual basis, subject to change at our discretion.

4. Account Registration

To subscribe to 9MSLive, you must create an account by providing your personal information, including your name, email address, and payment information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Payment and Billing

a. Payment Information

When you subscribe, you agree to provide accurate and up-to-date payment information. Payment methods accepted may include credit/debit cards, UPI, and other digital payment methods as specified on our platform.

b. Billing Cycle

Your subscription will be billed according to the cycle (monthly or annually) specified when you sign up. The subscription fee will be charged automatically at the beginning of each billing cycle until you cancel your subscription.

c. Renewals and Cancellations

Unless otherwise stated, subscriptions will automatically renew at the end of the current billing period. You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of the current billing cycle, and you will retain access to the service until then.

6. Free Trials and Promotions

From time to time, 9MSLive may offer free trials or promotional subscriptions. These promotions are subject to the terms specified in the offer. Free trial eligibility is limited to new subscribers unless otherwise specified.

7. Use of Services

a. Personal Use Only

Your subscription to 9MSLive is for your personal, non-commercial use only. You may not share your account with others or allow unauthorized access. Any misuse of the service may result in suspension or termination of your account.

b. Device Limitations

You may use your subscription on multiple devices, subject to device limits associated with your specific subscription plan. Details regarding device limits will be available in your plan description.

c. Content Availability

Content available on 9MSLive may vary by region and may change over time due to licensing agreements and other factors. We do not guarantee the availability of any particular content at any time.

d. Prohibited Actions

You agree not to:

  • Modify, distribute, or reproduce any part of the service

  • Attempt to bypass security features of the platform

  • Share or distribute any content obtained through 9MSLive for commercial purposes

  • Use any automated tools to access the platform

8. Third-Party Services

The technology behind the 9MSLive platform is powered by PlayBoxTV, and we may integrate third-party services to enhance the functionality of the platform. By using 9MSLive, you acknowledge that your use of these third-party services may be governed by their respective terms and conditions.

9. Intellectual Property

All content available on 9MSLive, including but not limited to movies, TV shows, live channels, logos, designs, and software, is the property of 9MSLive, PlayBoxTV, or its licensors. You agree not to reproduce, distribute, or otherwise exploit this content without prior written consent from the rightful owners.

10. Termination

a. Voluntary Termination

You may terminate your subscription at any time by canceling it through your account settings. No refunds will be provided for partial months or unused portions of your subscription.

b. Termination by 9MSLive

We reserve the right to suspend or terminate your access to 9MSLive at our sole discretion, with or without notice, for any violation of this Agreement or if we determine that your use of the service is unlawful or harmful to others.

11. Limitation of Liability

To the fullest extent permitted by applicable law, 9MSLive, 9MS Technologies, and PlayBoxTV shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the platform. Our total liability to you for any claims arising from your use of the service shall not exceed the amount paid by you for your subscription in the preceding 12 months.

12. Dispute Resolution

In the event of any dispute, claim, or controversy arising from or relating to your use of 9MSLive, you agree to first attempt to resolve the issue by contacting our customer support. If we are unable to resolve the matter, it will be submitted to binding arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996. The arbitration will take place in [Insert Location], India.

13. Governing Law

This Subscriber Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

14. Changes to This Agreement

We may modify this Subscriber Agreement from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of 9MSLive after the changes take effect constitutes your acceptance of the revised Agreement.

15. Contact Us

If you have any questions or concerns about this Subscriber Agreement, please contact us at:

9MSLive Customer Support
 Email: support@9mstech.com
 Address: The Millennium 412-A, 150 Feet Ring Road, Opposite Twinstar, Rajkot, Gujarat 360005

By subscribing to and using 9MSLive, you acknowledge that you have read, understood, and agreed to this Subscriber Agreement. Thank you for choosing 9MSLive for your entertainment needs.